Adding questions

Use these procedures to add questions to forms, surveys and meta tag questions.

HTML Codes for formatting: When creating the Question Text, you can use HTML codes to format all or part of the question. For example you may wish to bold, underline or italicize question text. You may not use the HTML <SCRIPT> tag.

• Adding Checkbox questionsAdding Checkbox questions

  This type of question allows multiple answers. If you want respondents to choose a single answer, use the Radio Button (for a small set of answers) or Drop-down List (for a larger set of possible answers) question type.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Checkbox.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If this field is required, check Response Required.

  6. Select the number of Answer Columns.

  Note: If you want answers to be on the same line, select the same number of Answer Columns as there are answers. If you want them to be in a single column, select 1.

  7. Click Add Answer.

  8. Click the Click here to edit text line and type in the answer text.

  9. Hit Enter.

  10. Repeat this procedure to add all possible answers for this question.

  11. Click Update to preview the question.

  12. Click Save.

• Adding Country Selector questionsAdding Country Selector questions

  This type of question allows respondents to select a country from a drop-down list that contains all of the countries of the world.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Country Selector.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If this question is required, click Response Required.

  6. Click Update to preview the question.

  7. Click Save.

• Adding Description/Explanation statementsAdding Description/Explanation statements

  This question type allows you to enter text in the middle of your survey. The text is for informational purposes and does not require any input or response from the survey respondents. Use this type to explain how to complete various sections or provide other general information.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Description.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. Click Update to preview the question.

  6. Click Save.

• Adding Drop-down List questionsAdding Drop-down List questions

  This type of question allows respondents to select a single answer from a set of possible answers. If you want respondents to choose a single answer from a smaller set of possible answers, use a Radio Button. If you want respondents to be able to choose multiple answers, use a Checkbox.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Drop-down List.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If the question is required check Response Required.

  6. Click Add Answer.

  7. Click the Click here to edit text line and type in the answer text.

  8. Hit Enter.

  9. Repeat this procedure to add all possible answers for this question.

  10. Click Update to preview the question.

  11. Click Save.

• Adding Email Address fieldsAdding Email Address fields

  This type of question allows respondents to enter an email address.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select the type of Email field you want.

  • Email Address - this is an email address that the user completes for information purposes only.

  • Email Results - this is an email address that the user enters so that a copy of the completed survey will be emailed to them.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If the question is required, check Response Required.

  6. In the Limit box, enter the maximum number of characters allowed for the email.

  7. Click Update to preview the question.

  8. Click Save.

• Adding List (Single Selection) questionsAdding List (Single Selection) questions

  This type of question allows respondents to select a single answer from a longer list of possible answers. If you want respondents to choose a single answer from a smaller set of possible answers, use a Radio Button question. If you want respondents to choose multiple answers, use a Checkbox.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select List (Single Selection).

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If the question is required, check Response Required.

  6. Click Add Answer.

  7. Click the Click here to edit text line and type in the answer text.

  8. Hit Enter.

  9. Repeat this procedure to add all possible answers for this question.

  10. Click Update to preview the question.

  11. Click Save.

• Adding List (Multiple Selections) questionsAdding List (Multiple Selections) questions

  This type of question allows respondents to select multiple answers from a longer list of possible answers. If you want respondents to choose multiple answers from a smaller set of possible answers, use a Checkbox.

  1. On the Content tab of the form/survey, make sure you are in the correct Questions section.

  2. Click and select List (Multiple Selections).

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If a response is required, check Response Required.

  6. Click Add Answer.

  7. Click the Click here to edit text line and type in the answer text. You may wish to type in an instruction to users that they will have to hold down the CTRL key to select multiple answers.

  8. Hit Enter.

  9. Repeat this procedure to add all possible answers for this question.

  10. Click Update to preview the question.

  11. Click Save.

• Adding Radio Button questionsAdding Radio Button questions

  This type of question allows respondents to select a single answer from a small set of possible answers. If you want respondents to choose a single answer from a larger set of possible answers, or you need to conserve on page space, use a Drop-down List question. If you want respondents to choose multiple answers, use the Checkbox question type.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Radio Button.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If a response is required, check Response Required.

  6. Select the number of Answer Columns.

  Note: If you want each answer to be in its own column, make sure the number of Answer Columns equals the number of possible valid responses that you will enter. For example if possible answers are going to be Yes or No, create 2 Answer Columns. If possible answers will be Yes, No or Maybe, create 3 answer columns.

  7. Click Add Answer.

  8. Click the Click here to edit text line and type in the answer text.

  9. Hit Enter.

  10. Repeat this procedure to add all possible answers for this question.

  11. Click Update to preview the question.

  12. Click Save.

• Adding Rank questionsAdding Rank questions

  This type of question allows respondents to rank the responses you provide by numbering them according to their preference. Each answer you create has a text box beside it where the respondent can enter a ranking number.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Rank.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If a response is required, check Response Required.

  6. Select the number of Answer Columns.

  Note: If you want each answer to be in its own column, make sure the number of Answer Columns equals the number of possible valid responses that you will enter. For example if possible answers are going to be Yes or No, create 2 Answer Columns. If possible answers will be Yes, No or Maybe, create 3 answer columns.

  7. In the Limit box, enter the maximum number of characters allowed for the rank number.

  8. Click Add Answer.

  9. Click the Click here to edit text line and type in the answer text.

  10. Hit Enter.

  11. Repeat this procedure to add the possible answers for this question.

  12. Click Update to preview the question.

  13. Click Save.

• Adding Telephone Number questionsAdding Telephone Number questions

  This type of question allows respondents to enter a telephone number.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Telephone Number.

  3. Type in the Question Text (e.g. Work, Home, Mobile).

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If a response is required, check Response Required.

  6. In the Limit box, enter the maximum number of characters allowed for the phone number.

  7. Click Update to preview the question.

  8. Click Save.

• Adding Text Area questionsAdding Text Area questions

  This type of question allows respondents to enter a longer textual answer. If you want respondents to enter only a single line of text, use the Text (Single line) question type.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Text Area.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If a response is required, check Response Required.

  6. In the Limit box, enter the maximum number of lines allowed in the text box.

  7. Click Update to preview the question.

  8. Click Save.

• Adding Text (Single line) questionsAdding Text (Single line) questions

  This type of question allows respondents to type in a single line of text such as an address or single-line answer. If you want respondents to enter a longer text answer, use the Text Area question type.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Text (Single Line).

  3. When the new question is displayed on the form, click to edit the question.

  4. Type in the Question Text.

  5. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  6. If a response is required, check Response Required.

  7. In the Limit box, enter the maximum number of characters allowed in the text box (e.g. for a street address you might allow a maximum of 50 characters per text line).

  8. Click Update to preview the question.

  9. Click Save.

• Adding Date / Time questionsAdding Date / Time questions

  This type of question allows respondents to enter a date and time such as the date and time they were born or the date and time of an appointment.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Date.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If the question is required, check Response Required.

  6. Beside the Default Date field, click the calendar icon to select the default date to be displayed once the page is published. You may leave it blank if you wish.

  7. Beside the date box, select the hour and minutes from the drop-down lists.

  8. Click Update to preview the question.

  9. Click Save.

• Adding Date questionsAdding Date questions

  This type of question allows respondents to enter a date such as their birth date or the current date.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Date.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If the question is required, check Response Required.

  6. Beside the Default Date field, click the calendar icon to select the default date to be displayed once the page is published. You may leave it blank if you wish.

  7. Click Update to preview the question.

  8. Click Save.

• Adding Email Results fieldsAdding Email Results fields

  This type of question allows those completing a form to enter an email address that their completed form will be sent to. A copy of the form is also automatically emailed to the email address entered in the Email Survey To field under Survey Properties.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Email Results.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If the question is required, check Response Required.

  6. In the Limit field, enter the maximum number of characters that can be entered in this field.

  7. Click Update to preview the question.

  8. Click Save to save the question and return to the form.

• Adding Email Results to Group fieldsAdding Email Results to Group fields

  This type of question allows respondents to select a group from a drop-down. A copy of the completed survey is then emailed to each member of the selected group.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Email Results to Group. (single or multiple selection)

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If the question is required, check Response Required.

  6. In the Custom Group Answers section, select the group(s) you want to include in the drop-down on the published survey. Users completing the survey can then select the groups from the ones you have added in this step.

  7. Click Save.

• Adding Email Results From fieldsAdding Email Results From fields

  The email address entered here is displayed as the "From" email address when the completed form is emailed.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Email Results From.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If the question is required, check Response Required.

  6. In the Limit field, enter the maximum number of characters that a survey respondent can enter in for this field.

  7. Click Update to preview the question.

  8. Click Save to save the question and return to the form.

• Adding an Email To questionAdding an Email To question

  This type of question allows you to have ACM send the form based on the respondent's answer to a question. For example, if the respondent selects Human Resources to the question "Which department do you want to contact?", ACM sends the form to the HR email address.

  • On the Content tab of the Feedback Form, go to the Form Questions section.

  • Click and select Email To.

  • Enter a question.

  • Indicate whether the question is required.

  • Enter a list of categories and their associated email addresses.

  • Click Save.

   

• Adding Email Subject fieldsAdding Email Subject fields

  The Email Subject field allows the person completing the form to enter text that will be displayed as the email's Subject when the completed form is emailed.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Email Subject.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If the question is required, check Response Required.

  6. In the Limit field, enter the maximum number of characters that can be entered as the subject.

  7. Click Update to preview the question.

  8. Click Save to save the question and return to the form creation.

• Adding Email Completion Message fieldsAdding Email Completion Message fields

  This type of question allows those completing a form to enter an email address that a defined message will be sent to. The message is made up of the values from the Email Subject Line field and the Email Message field.

  1. On the Content tab of the form/survey, make sure you are in the Site Profile or Survey Questions section.

  2. Click and select Email Results.

  3. Type in the Question Text.

  4. Select the Question Placement (Left or Top).

  Note: Selecting Left places the text of the question on the left and the answer options on the right. Selecting Top places the question text on one line and the answer options on the line below the question.

  5. If the question is required, check Response Required.

  6. In the Limit field, enter the maximum number of characters that can be entered in this field.

  7. In the Email Subject Line field, enter an appropriate subject line.

  8. In the Email Message field, enter an appropriate message.

  9. Click Update to preview the question.

  10. Click Save to save the question and return to the form.

Related Topics

Question editor overview

Question types

Adding page and section breaks

Copying questions

Deleting and inactivating questions

Editing questions

Reordering questions