Editing system emails

Use this procedure to edit the contents of the emails that get sent each time a workflow event takes place.

Warning: Before editing the System Emails please turn off the WYSIWYG editor from "My Page". You CANNOT use the HTML editor when editing emails.

  1. Be sure you are logged into the ACTIVE CM.

  2. Go to My Page and uncheck the Use WYSIWYG editor checkbox.

  1. From the Admin Center, go to the Global System Variables.

  2. Click on the Email tab.

  3. Locate the email to edit and click on the Email name.

  4. Make edits to the Subject line and/or body of the email, using the Email variables list for system emails.

  5. Click Save.